Privacy Policy
In compliance with article 10 of Law 34/2002, on Information Society Services and Electronic Commerce and article 13 of GDPR 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free circulation of these data, the identifying details of the entity are set out below:
DATA CONTROLLER: Clovertex Manufacturas SL
CIF: B16375388
Registered Office: Calle Clarinete, 7 - CP 41710 Utrera (Seville)
Security Manager: Miguel Vázquez Rodríguez
Contact phone number: 955864601 EXT. 15
Contact email for privacy policy: info@emarola.com
Our Privacy Policy establishes the terms under which Clovertex Manufacturas SL uses and protects the information provided by its users when using our website. This company is committed to the security of its users' data. When we ask you to fill in the fields with personal information by which you can be identified, we do so with the assurance that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and encourage you to continually review this page to ensure you agree with any such changes.
This website is governed by the regulations applicable in Spain, and is subject to both nationals and foreigners who use it and henceforth to Law 34/2002, of July 11, on Information Society Services and Electronic Commerce and to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free circulation of these data, and other regulations currently in force.
Access to our website is free and subject to prior reading and full, express, and unreserved acceptance of the General Terms of Use in effect at the time of access.
Users shall guarantee and be responsible, in all cases, for the truthfulness, accuracy, and authenticity of the personal data provided. Under current legislation, users must be at least 14 years of age to provide personal data on this website.
• Information that is collected: Our website may collect the following personal information: name, contact information such as your email address, and demographic information. Specific information may also be required, when necessary, to process an order or to carry out a delivery or billing. The uses for which the collected data may be used are detailed below.
Platform user: identification details, address, and contact information for individuals or legal entities who wish to become part of the company or are already part of the company as a franchisee or corner/depot so they can access various features, products, and services. This account can be canceled by contacting the Security Officer. This information will be used to send newsletters and promotional information. We inform you that Clovertex Manufacturas SL may share your contact information with the marketing company that manages your advertising campaign in order to send you information about our new products.
E-commerce: To use the e-commerce service, you will need a username and password. The data controller uses the user's data to develop, fulfill, and execute the purchase of the requested service or product. Bank details and card numbers will also be collected for payment, to activate the necessary mechanisms to prevent fraud in e-commerce relationships, and to manage billing.
Contact: Individuals who request information through our contact form, whether as potential customers or franchisees, must provide their name and an email address or telephone number so that the Controller can contact them and provide them with the information collected. This data may be used to send them offers about new products and services unless they do not wish to subscribe to our newsletter.
• Purpose of the information collected: Our website uses this information to provide the best possible service, particularly to maintain user registration and improve our products and services. Periodic emails may be sent through our site with special offers, new products, and other promotional information that we believe will be relevant to you or that may provide you with some benefit. These emails will be sent to the address you provide and may be unsubscribed at any time. This data may also be shared with the company responsible for our advertising campaigns in order to carry out this service.
• Legitimation: The legal basis for data processing is the consent of the interested parties for the processing and management of any request for information or query regarding our professional services, as well as for the sending of commercial communications carried out by Clovertex Manufacturas SL.
• Ensure data protection: Clovertex Manufacturas SL is fully committed to keeping your information secure. We use the most advanced systems and constantly update them to ensure no unauthorized access.
• Data retention period: Your data will be retained for the duration of your business relationship with us, or for the duration of your right to erasure, objection, or restriction of processing. However, we will retain certain personal identification and traffic data for a maximum period of two years in the event that it is required by the Courts or to initiate internal actions arising from misuse of the website.
• Data transfer: This company will not sell, assign, or distribute the personal information collected without your consent. Within the contractual relationship established with clients, your personal identification data may be communicated to third-party collaborators for the sole purpose of performing the service contracted by the user. You may expressly refuse the transfer of your data, which you provided as a client when contracting services from Clovertex Manufacturas SL. The data provided by completing the form on this website will not be transferred to any other company and will become part of the potential client processing registered by Clovertex Manufacturas SL.
• International data transfer: Clovertex Manufacturas SL does not carry out international transmissions outside the European Union of the personal data it processes.
• Exercise of your rights: As an interested party and owner of the personal data processed by Clovertex Manufacturas SL, you have the right to exercise the following rights:
- Right of access: right to know and obtain information about your data that we are processing.
- Right to rectification or deletion: right to correct or modify data provided at any time that is inaccurate or incomplete
- Right to cancellation: right to request the deletion of personal data processed by Clovertex Manufacturas SL
- Limitation of processing: This involves marking the personal data stored in order to limit their future processing.
- Right to object: the right to have your data not subjected to processing or to have its processing ceased.
- Data portability: the right to have your data provided to another data controller without any hindrance.
You have the right to exercise these rights at any time and to obtain a response to your request from Clovertex Manufacturas SL within a maximum period of one month. To exercise these rights, you must send a request, including a copy of your ID, to the address Calle Clarinete 7 - CP 41710 Utrera (Seville) or via email to info@emarola.com. You also have the right to file a complaint with the competent supervisory authority, in this case the Spanish Data Protection Agency (aepd.es), if you believe your personal data protection rights have been violated.
Clovertex Manufacturas SL reserves the right to change the terms of this Privacy Policy at any time.