Data protection

At Emarola & Co, we are committed to protecting the privacy and security of our users' personal data. This data protection policy explains how we collect, use, store, and protect the personal information you share with us when using our website.

1. What information do we collect?

We collect personal information when you make a purchase, register with our store, subscribe to our newsletter, or otherwise interact with our website. The types of information we may collect include:

  • Contact information : name, email address, shipping address, phone number.

  • Payment information : credit card details, billing addresses.

  • Browsing data : information about how you use our site, such as the pages you visit, the time you spend on them, your IP address, and your geographic location.

  • Marketing preferences : Your preferences related to our promotions, products, and services.

2. How do we use your personal data?

We use the personal information we collect for the following purposes:

  • Process your orders : to fulfill your purchases and send you the products you have requested.

  • Customer Service : To answer your questions, troubleshoot problems, and improve our service.

  • Marketing : to send you offers, news, and promotions related to our products (if you have consented to receive marketing communications).

  • Improving our services : to analyze user behavior on our site and improve the shopping experience.

3. Who do we share your data with?

We only share your personal information with third parties in the following cases:

  • Service providers : such as shipping companies, payment processing companies, and marketing platforms, who help us run the services we offer.

  • Compliance with the law : if we are required to do so by law or if it is necessary to protect our rights, the safety of our customers, or the operation of the website.

  • International data transfers : In some cases, your data may be transferred to servers located outside your country, in countries with equivalent or superior data protection regulations.

4. How do we protect your data?

We implement appropriate technical and organizational security measures to protect the personal information we collect. This includes the use of encryption in transactions and protection against unauthorized access.

However, please note that no data transmission over the Internet is completely secure. While we strive to protect your personal data, we cannot guarantee its complete security.

5. What are your rights?

You have the following rights in relation to your personal data:

  • Access the information we have about you.

  • Correct any incorrect or incomplete data.

  • Delete your personal data if it is no longer necessary for the purposes for which it was collected.

  • Oppose the use of your data for direct marketing purposes.

  • Request data portability if you wish to transfer your data to another service provider.

If you wish to exercise any of these rights, you can contact us at [contact address or email].

6. Retention of your data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Changes to this policy

We may update this privacy policy to reflect changes in our practices or applicable law. We will notify you of any significant changes by posting a new version on our website. We encourage you to review this policy regularly.

8. Contact

If you have any questions about our data protection policy or how we handle your personal data, please do not hesitate to contact us at info@emarola.com.